wj Casino Terms and Conditions

1General Provisions

wj Casino ("wj", "we", "platform") is an online gaming and betting service provider. These Terms apply to all pages, services, bonuses, games, and related activities on the site.

Along with these Terms, please also read our Privacy Policy and Responsible Gaming Guidelines carefully, as they form an integral part of these Terms.

wj reserves the right to amend these Terms at any time. Continued use of the site after any amendment will be taken as acceptance of the updated Terms.

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2Account Registration and Eligibility

2.1 Age Requirement

To open an account on wj and take part in any gaming or betting activity, you must be at least 21 years old. Use of this platform by anyone under 21 is strictly prohibited. We may request identity documents to verify your age.

2.2 Single Account

Each user may create only one account. If the same person operates multiple accounts — regardless of name, device, IP address, or payment method — this will result in a ban and account cancellation.

2.3 Accurate Information

All information provided at registration must be fully accurate and up to date. If an account is created with incorrect or false information, wj may cancel that account and withhold any funds held in it at any time.

2.4 Account Security

Keeping your username and password completely confidential is your responsibility. You are liable for all activity carried out from your account. wj will not be responsible if someone else uses your account without your permission.

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3Account Verification (KYC)

wj may request documents to verify your identity before processing withdrawals above a certain amount or in cases of any suspicious activity. This process is governed by Know Your Customer (KYC) policy.

3.1 Required Documents

• Government-issued ID — National ID card (NID), passport, or driving licence
• Proof of address — utility bill or bank statement (issued within the last three months)
• Proof of payment method ownership — where applicable

If documents are not submitted within the specified time, the account may be temporarily suspended and withdrawals may be held.

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4Deposits and Withdrawals

4.1 Deposit Methods and Minimum Amount

wj currently accepts deposits via: bKash, Nagad, Rocket, Upay, and bank transfer (including BRAC Bank, Dutch-Bangla Bank, and other major commercial banks). The minimum deposit amount for each method is ৳300.

4.2 Withdrawal Methods and Processing Time

The same methods are available for withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳800. Approved withdrawals are generally processed within 30 minutes to 3 hours.

4.3 Third-Party Payments

Users may only deposit and withdraw using payment accounts registered in their own name. Using another person's account or card is strictly prohibited and may result in account cancellation.

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5Bonuses and Promotions

5.1 Welcome Bonus

wj's welcome bonus is a 120% bonus on your first deposit, up to ৳15,000. To withdraw this bonus, you must wager the bonus amount 10 times.

For example: if you deposit ৳1,000, you will receive a ৳1,200 bonus and your balance will be ৳2,200. To withdraw the bonus, you must wager ৳1,200 × 10 = ৳12,000.

5.2 General Bonus Terms

• Each account may claim each bonus offer only once.
• If wagering requirements are not met within the specified time after claiming a bonus, the bonus will be cancelled.
• Winnings from a bonus may be withdrawn up to a maximum limit, which will be stated in the detailed terms of each offer.
• wj reserves the right to cancel a bonus if there is suspicion of bonus abuse or fraud.
• Claiming bonuses on multiple accounts from the same household, device, or IP address is prohibited.

5.3 Other Promotions

wj runs various promotional offers from time to time, such as weekly reload bonuses, slots festival bonuses, cricket bonuses, birthday rewards, and referral bonuses. Each offer has its own terms and conditions, which can be found in detail on the bonuses page.

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6Gaming Rules

6.1 Fair Play

All games on wj are operated using third-party certified Random Number Generator (RNG) technology. This platform offers games from PG Soft, Pragmatic Play, JILI, Evolution, and other reputable studios. RTP (Return to Player) information for each game is available in the game lobby.

6.2 Betting Limits

Each game has set minimum and maximum bet limits, which are displayed in the game interface. wj reserves the right to change these limits for specific users or under specific circumstances.

6.3 Technical Issues

If a game is left incomplete due to a server disruption, disconnection, or any other technical fault, wj will settle it based on saved game logs. wj reserves the right to recover any winnings paid out in error due to a technical fault.

6.4 Sports Betting

For sports betting, match or event results are settled according to the applicable rules. If a match is cancelled or postponed, wj may refund the bet or settle it differently in line with the applicable rules.

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7Prohibited Activities

The following activities are strictly prohibited on wj:

• Attempting to gain an advantage through fraud, manipulation, or any other dishonest means
• Creating multiple accounts to take advantage of bonuses
• Using automated software, bots, or scripts to operate games
• Accessing or attempting to operate another person's account
• Using the platform for money laundering or concealing the source of illegal funds
• Hacking or attempting unauthorised access to the platform's software or systems
• Harassing other users or engaging in inappropriate behaviour
• Organised attempts to manipulate game outcomes (match fixing or synchronised betting)

If any such activity is proven, wj may permanently close the account, confiscate the balance, and take legal action where applicable.

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8Limitation of Liability

wj is not liable for any financial loss incurred by a user through gaming activity. All games and betting carry inherent risk, and users participate of their own free will with full awareness.

wj will not be liable in the following situations:

• Loss of a game or bet due to an internet disconnection
• Delays or failures by third-party payment services
• Account information reaching a third party due to the user's own negligence
• Temporary service interruption due to unexpected technical issues

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9Account Suspension or Permanent Closure

9.1 Closure by wj

wj may temporarily or permanently close an account for any of the following reasons:

• Violation of these Terms
• Failure to complete KYC verification or provision of false information
• Evidence of fraud or dishonest activity
• Suspicion of money laundering
• Proof that the user is under 21 years of age

9.2 Closure by the User

You may request to close your account at any time by contacting our support team. All valid balances may be withdrawn before the account is closed, however any bonuses with incomplete wagering requirements will be cancelled.

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10Privacy and Data Protection

wj places the highest importance on protecting users' personal information. Information provided during registration and transactions is secured by SSL encryption. Our Privacy Policy contains full details on how data is collected, used, and protected.

wj never sells or transfers a user's personal information to third parties except where required by a legitimate legal claim or regulatory authority.

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11Responsible Gaming

wj always encourages responsible gaming. This platform should be used for entertainment purposes only and should never be treated as a source of income.

Users can set deposit limits, betting limits, and self-exclusion for themselves. This service is for ages 21+ only and is never intended for minors. For more details on responsible gaming, read our Responsible Gaming Guidelines.

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12Changes and Amendments to the Terms

wj reserves the right to amend, change, or update these Terms at any time. Users will be notified of significant changes by email or through the site.

Continuing to access the site or engage in gaming activity after any change will be taken as acceptance of the revised Terms. You are therefore advised to visit this page regularly.

If you have any questions about these Terms, see the FAQ section of the site or contact the support team directly.

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13Contact

If you have any questions, objections, or need clarification regarding these Terms, please contact the wj support team:

• Live Chat: Available 24/7 from any page on the site
• Email: [email protected]

Support is available in both Bengali and English.