wj Privacy Policy

1 Introduction and Scope

This Privacy Policy ("Policy") is issued by the wj platform ("Platform", "we", "our") and applies to the wjcasino.cam website and its related services. When you visit wj's website, register an account, or use any of our services, you are considered to have accepted the terms of this Policy.

The purpose of this Policy is to clearly inform you what kind of information we collect, why we collect it, and how that information is processed. wj believes that user privacy is a fundamental right, and we are committed to protecting it.

Reading this Policy together with our Terms and Conditions will give you a clear understanding of the full legal framework governing wj's services.

2 Information We Collect

The wj platform collects information in three main ways: directly from you, through automated technology, and from third-party verification services.

2.1 Information You Provide Directly

When you open an account or use our services, the following information is provided to us:

• Full name, date of birth, and national ID or passport number
• Mobile number and email address
• Financial transaction details such as your bKash, Nagad, Rocket, or Upay number
• Username and password set for your account
• Any messages or documents submitted when contacting our support team

2.2 Automatically Collected Information

When you use our platform, the following information may be recorded automatically:

• IP address and device type (Android, iOS, or web browser)
• Browser type and version, operating system
• Logs of when you logged in and how long you were on the platform
• Cookie and session data (see section 5 below for details)
• Gaming activity data such as bet amounts, game names, and results

2.3 Information Collected from Third Parties

As part of the identity verification (KYC) process, wj may use trusted third-party verification services. Information collected through this process is used solely for identity confirmation and is stored on secure servers.

3 Purpose of Using Your Information

wj uses your information only for specific and legitimate purposes. Those purposes are clearly set out below:

3.1 Account Management and Verification

We use your name, date of birth, and ID details to create your account, verify your identity, and maintain security. Age verification is important because wj's services are available only to persons aged 21 and above.

3.2 Processing Financial Transactions

We use your payment method details to process deposits and withdrawals. When transacting via bKash, Nagad, Rocket, Upay, or bank transfer, your financial information passes through encrypted channels.

3.3 Customer Support

Our support team may access your account and contact details to resolve your issues and answer your queries. wj's live chat and email support are available seven days a week, 24 hours a day, in both Bengali and English.

3.4 Platform Improvement and Analytics

We analyse overall usage statistics to improve the user experience and evaluate platform performance. This analysis does not allow any individual user to be identified.

3.5 Ensuring Responsible Gaming

wj takes responsible gaming seriously. We review your gaming activity data and provide assistance where needed. Our Responsible Gaming guidelines explain how you can keep yourself protected.

4 Sharing and Disclosure of Information

wj never sells your personal information or transfers it to any third party for commercial purposes. However, limited information may be shared in the specific circumstances below:

4.1 Service Provider Partners

We work with trusted third parties for payment processing, identity verification, and technical support. These organisations receive only the information necessary to carry out their specific responsibilities and are required to follow our privacy standards.

4.2 Legal Obligations

We may be required to provide relevant information in response to a court order or a lawful request from a law enforcement authority. In such cases, we will only provide information that is legally required.

4.3 Anti-Money Laundering

In the interest of financial security, information necessary to comply with anti-money laundering (AML) regulations may be shared with the relevant authorities.

5 Cookies and Tracking Technology

wj's website uses cookies and similar technologies. Cookies are small text files stored in your browser that make your next visit easier.

5.1 Essential Cookies

These cookies are necessary for the core functionality of the platform. They are used to maintain login sessions, carry out security checks, and process payments. These cookies cannot be disabled.

5.2 Analytical Cookies

These cookies help us understand which parts of the platform users visit most. The information collected is aggregated and does not directly identify any individual.

5.3 Cookie Controls

You can restrict or delete cookies from your browser settings. However, disabling essential cookies may cause some platform features to stop working correctly.

6 Data Storage and Security

wj uses industry-standard technology to keep your information secure.

6.1 Encryption and Security Measures

All data transfers are secured using SSL (Secure Socket Layer) encryption. Sensitive information such as passwords and financial details is stored in encrypted form and cannot be viewed directly by any staff member.

6.2 Access Controls

Access to your information is granted only to staff members who need it to carry out their duties. All access is logged and audited regularly.

6.3 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period for legal and financial reasons. Information that is no longer needed is deleted securely.

7 Your Rights

You have the following rights regarding your personal information:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to erasure: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
• Right to object to processing: You may object to your information being used for specific purposes.
• Right to data portability: You may request a copy of your own information in a readable format.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days of receipt.

8 Protection of Children and Minors

wj's services are strictly for persons aged 21 and above. We do not knowingly collect information from minors. If it comes to our attention that a minor has registered, that account will be closed immediately and the related information will be deleted.

9 Third-Party Links and Services

If you visit a third-party website from wj's platform, it will be governed by that site's own privacy policy. We cannot take responsibility for how your information is used on third-party sites. We therefore recommend reviewing their policy before visiting any external site.

10 Changes to This Policy

wj reserves the right to amend this Privacy Policy as needed. If any significant changes are made, we will publish a notice on the website and notify registered users by email. Continued use of the service after any changes indicates that you have accepted the updated policy.

To learn more about what we offer, you can read our About Us page, which provides details about wj's goals and values.

11 Contact and Complaints

If you have any questions, complaints, or requests regarding this Privacy Policy, you can reach us through:

• Live Chat: 24/7 live chat is available at wjcasino.cam
• Email: [email protected]

We provide support in both Bengali and English. For general questions, visit our FAQ page — you'll find answers to many commonly asked questions there.