wj Responsible Gambling
Gambling is for fun — not for stress. wj believes that every player knowing their limits and sticking to them is the most important thing. On this page you will find self-control tools, warning signs, and ways to get help.
Age limit — 21 years or older. All casino and betting services at wj are for people aged 21 and above only. Age is verified when an account is opened and ID may be requested if needed.
Gambling Should Not Become a Burden
Playing at wj is entertainment — not a way to earn a living. Gambling carries an inherent risk and every bet can result in a loss. That is why we want you to always play consciously, within your budget, and in a healthy state of mind.
Our Terms and Conditions contain detailed responsible gambling guidelines — including how to set account limits, apply for self-exclusion, and temporarily suspend your account.
General questions about online gambling are answered in our FAQ section — everything from account management to payment methods is explained there in plain language.
Before you play, ask yourself — can I afford to lose this money? If the answer is no, it is better not to play right now.
Self-Control Tools
wj gives you several tools to manage your own gambling habits. Use these tools and stay safe.
Deposit Limits
Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately, and raising it requires a waiting period.
Self-Exclusion
You can exclude yourself from all wj games for a set period. While self-exclusion is active, you will not be able to log in or place any bets.
Temporary Break
You can temporarily suspend your account for 24 hours, 7 days, or 30 days. During this time your account remains open, but playing is not possible.
Session Time Limit
Set a limit on how long you play in one session. When the time is up, you will be logged out automatically.
Gambling History Review
View your deposit, withdrawal, and betting history from your account dashboard. Review your spending regularly.
Contact the Support Team
To set any limit or self-exclusion, contact the wj support team via 24/7 live chat or email. They can help in both Bengali and English.
Recognise the Warning Signs
Gambling problems develop gradually. If you notice any of the signs below in yourself or someone you know, seek help right away.
To learn more about wj, visit our About Us page, where we explain how we maintain a safe environment.
- Repeatedly placing larger bets in hopes of winning back lost money.
- Trying to stop gambling but being unable to.
- Borrowing money or using family savings to fund bets.
- Lying to or hiding things from family or friends about gambling.
- Spending time gambling instead of fulfilling work, study, or family responsibilities.
- Feeling restless, irritable, or stressed when not gambling.
- Feeling low or empty in real life when away from gambling.
You Do Not Have to Face This Alone
Acknowledging the problem is the first and most courageous step. Family, friends, and professionals are all here for you.
wj Live Chat Support
wj's 24/7 live chat is accessible directly from your account. Talk in Bengali — the support team will help you right away to activate responsible gambling tools or close your account.
Contact by Email
You can also write to wj's support email alongside live chat. If you explain your situation in detail, the appropriate action will be taken promptly — whether that is self-exclusion, setting limits, or closing your account.
Family and Close Ones
Tell a family member or a trusted friend about your situation. Talking openly with someone close is often the most effective step.
Professional Advice
Seek out a mental health professional or counsellor. Addiction counselling services are available at government hospitals and private organisations in Bangladesh.
Support Groups
Join social organisations and support groups that work on addiction. Talking with people in similar situations can strengthen your resolve.
Permanent Account Closure
If needed, your wj account can be permanently closed. Let the support team know — they will act quickly and help prevent a new account from being opened in the future.
Some Responsible Gambling Tips
Before you start playing, set a fixed budget and do not go beyond it. Keep in mind — money you deposit can be lost, so only spend what you are comfortable losing.
Avoid alcohol or any substances while gambling — they reduce your ability to make sound decisions. Do not place bets out of frustration or anger after a loss.
Take regular breaks. Playing for hours without stopping causes mental fatigue. Take at least a 10–15 minute break every hour — get up, walk around, or have some water.
Keep gambling separate from other parts of your life. Time with family, exercise, or hobbies are all important parts of life — do not neglect them.
Remember, there is no "guaranteed strategy" or "sure-win system". Every bet is independent and results cannot be predicted. Under wj's privacy policy your data and gaming habits are kept secure — read our Privacy Policy for details.
Safety of Children and Teenagers
To open an account or play at wj, you must be 21 years of age or older. Age is verified at registration and ID may be requested in cases of doubt.
If you are a guardian and are concerned that a child or teenager at home may be accessing gambling sites from your device, use parental control software on your device. Keep passwords and banking details secure and always remember to log out.
If you suspect an underage person is using an account, notify the wj support team immediately — they are available 24 hours a day, seven days a week via live chat and email.
wj's Commitment to You
wj is committed to maintaining a safe and responsible gaming environment. If you run into difficulties, we are here — you have full control over your own account.